Thriller Miami Speedboat Adventures is hiring! We are looking for Assistant Operation Manager, Tour Guides/Deckhands, Captains, Cashiers & Ticket Promoters. Please email us your resume to: firstname.lastname@example.org or contact us at (786)477-4988.
About the Company: We are the leading speedboat tour company in South FL, with a very outstanding reputation as we’re known for how well we take care of our employees and customers.
Our goal is to offer our guests an unforgettable experience from the moment they purchase a ticket to the moment they are on board. We pursue to create a memorable experience for our guests and cultivate memories that will last a lifetime.
We believe in creating a friendly and family-oriented environment for our employees and guests, we strive to make the work place fun and exciting. Our company is founded on the idea that having fun while providing a remarkable service is a reason why our guests choose to spend their time at our exclusive attraction.
Thriller Speedboat is a fast-growing boat tour company based in Bayside Marketplace Miami, that offers its employees a competitive pay, over time, bonuses and much more.
Minimum of 2-3 years in a management position (preferably High-volume experience in a quick service environment) as this position entails having to manage a team of about 20 employees.
Marine and tour experience would be helpful but not required.
Ability to oversee operations with a high volume of customers on a daily basics.
Must have a high level of customer service expertise.
Must be Bilingual (Spanish/English).
Strong communication and mathematical skills.
Self-starter with ability to work independently and in a team environment.
Be computer proficient (Word, Outlook). Experience with POS systems a plus.
Conflict resolution oriented and problem solving towards Guests and Employees.
High school diploma or higher education.
Learn what every position entail in all departments (cashiers, sales associates, deck hands, captains and maintenance).
Protect employees and customers by making safety your #1 priority.
Enforce safety and operational procedures on board vessels and main kiosk.
Perform additional operations and procedures as needed on your own initiative.
Ensure vessels are inspected by mechanics, captains and deck hands upon arrivals.
Ensure vessels depart on time with an accurate passenger count.
Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction.
Work directly with general manager and both owners of the company.
Attraction Ticket Promoters
Thriller Miami Speedboat Adventures is looking to hire motivated Ticket promoters, that are customer service oriented, to greet potential customers, hand flyers, present our product and close sales.Must be bilingual: English and Spanish. Other languages a plus! If you are interested, please email us your resume at email@example.com or call us at (786) 477.4988 to get more information.